Terms & Conditions
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1. INTRODUCTION
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Welcome to My Website:
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This page tells you the terms on which you may use my website, whether as registered user or guest. Please read carefully before use.
By using the site, you accept the terms and agree to obey them. If you don’t accept them, please don’t use the site.
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2. WHO WE ARE
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My Website is operated by me Andy Downs.
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3. USE OF THE SITE
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You have permission for temporary use of the site, but I have the right to withdraw or change my service at any time without prior notice.
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You must treat all identification codes, passwords and other security information as confidential. If I think you have failed to keep confidentiality, I am allowed to disable any security information (including your passwords and codes).
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If you allow anyone else to use my site, you must make sure that they read these terms first, and that they follow them.
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Only use the site as allowed by law and these terms. If you don’t, your usage may be suspended or stopped completely.
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We frequently update the site and make changes to it, but we don’t have to do this, and material on the site may be out-of-date. No material on the site is intended to contain advice, and you shouldn’t rely on it. We exclude all legal responsibility and costs for reliance placed on the site by anyone.
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4. INTELLECTUAL PROPERTY RIGHTS
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I am are the owner or licensee of all intellectual property rights in the site (for example the copyright and any rights in the designs) and in any of the material posted on it.
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They are protected by copyright.
You are allowed to print one copy and download extracts of any page on the site for your personal reference, but not for commercial use without my written permission or a licensing agreement from me.
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You must not alter anything, or use any illustrations, video, audio or photographs separately from the text that goes with them.
If you breach these terms, you lose your right to use my site, and must destroy or return any copies you have made.
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5. OUR LIABILITY
To the fullest extent permissible by law, I accept no liability to any user for any loss or damage, whether foreseeable or otherwise, in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising out of or in connection with the use of (or inability to use) my site or the use of or reliance upon any content.
To the fullest extent permissible by law, I exclude all representations, warranties, and guarantees (whether express or implied) that may apply to my site or any content on my site.
My site is intended for non-commercial use only. If you are a business user, I accept no liability for loss of profits, sales, business or revenue; loss of business opportunity, goodwill or reputation; loss of anticipated savings; business interruption; or for any indirect or consequential loss or damage.
I exercise all reasonable skill and care to ensure that my site is free from viruses and other malware, however, I accept no liability for any loss or damage resulting from a virus or other malware, a distributed denial of service attack, or other harmful material or event that may adversely affect your hardware, software, data or other material that occurs as a result of your use of my site (including the downloading of any content or any other site referred to on my site.
I neither assume nor accept responsibility or liability arising out of any disruption or non-availability of my site resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, natural events, acts of war, or legal restrictions and censorship.
Nothing in these Terms and Conditions excludes or restricts my liability for fraud or fraudulent misrepresentation, for death or personal injury resulting from negligence, or for any other forms of liability which cannot be excluded or restricted by law. For full details of consumers’ legal rights, including those relating to digital content, please contact your local Citizens’ Advice Bureau or Trading Standards Office.
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6. REFUNDS POLICY
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6.1 Tickets for events purchased from my website cannot be transferred, exchanged, refunded or returned unless the event is cancelled, moved to another date, or if details of the event are significantly changed after an order is placed (significant changes being a change of venue or show time).
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6.2 In rare instances, I may need to cancel or postpone an event due to changes in speaker and/or venue availability. Venues are also subject to change. I will contact all customers by email and by text message as soon as I am aware of any changes to an event. If the event has been cancelled, you will be entitled to a full refund. If an event is rescheduled or has moved venue, you are usually given the option of retaining your tickets for the new date/location, or claiming a full refund.
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6.3 In the event of an event being cancelled or postponed, I or my promoters cannot be held responsible for any costs incurred by the customer for travel, accommodation or any other related service.
6.4 The right to admission to an event is reserved by the promoter and event venue, and they may take health and safety, environmental and security concerns into account at their reasonable discretion, and may from time to time carry out security searches.
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6.5 Please note that no refunds will be offered to customers who are refused entry or ejected from a venue on account of late arrival, declining to be searched, abusive, threatening, drunken or other antisocial behaviour (including smoking in no smoking areas), carrying offensive weapons or illegal substances, or making unauthorised audio, video or photographic recordings.
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6.6 By purchasing you agree that the tickets are for the personal use of you and your party only, and will not be resold or transferred. Any resale or attempt to resell the tickets at a price higher than purchased will result in your orders being cancelled without prior notification.
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6.7 In order to prevent fraud and to protect both parties, you may be asked to provide additional information after your booking so that we can verify your purchase.
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6.8 I reserve the right to cancel any order that further to investigation I deem to be possibly of a fraudulent nature. These checks may include, but not be limited to, a request to be provided with an original credit or debit card statement, attempts to contact a customer by telephone, reference to records to check for other fraudulent activity at an address.
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6.9 I will not share your personal information with third parties for marketing or any other purposes without your consent unless where required by law.
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6.10 If you purchased something from me or my site, you may be contacted by me with relevant promotions, offers or information relating to to my services that you have expressed an interest in or that might be of interest to you. If you do not wish to receive further updates, please unsubscribe using the link found in the emails, or by emailing hello@andydowns.com with Unsubscribe in the subject and using the email address you’re receiving mail from me.
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6.11 Payments for group coaching programmes are non-refundable. Please email me at hello@andydowns.com for any concerns.
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6.12 If you have signed up to a Payment Plan for a coaching programme, you may cancel any future payments of the plan by emailing me at hello@andydowns.com. Cancelling future payments will terminate your access to any calls/content/meetings related to the programme.
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6.13 By joining my coaching programmes you agree that you are available to participate for the duration of the full programme on the dates outlined prior to you joining.
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6.14 My Refund Policy for my 1:1 / one to one coaching service will be explained to you before you commit to working with me. The policy will be sent to you digitally before any coaching takes place and you will be required to agree to the policy (along with any other conditions).
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viewed on my website
7. LINKS TO MY SITE
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You are allowed to make a legal link to my site’s homepage from your website if the content on your site meets the standards of my acceptable use policy. This permission can be revoked and ended at any time.
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You are not allowed to suggest any endorsement by my or association with me unless I agree in writing.
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8. LINKS FROM MY SITE
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Links from my site to other sites are only for information. I don’t accept responsibility for other sites or any loss you suffer from using them.
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9. VARIATION
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I change these terms from time to time. It is your responsibility to check these terms each time you use my site.
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10. DISPUTE RESOLUTION
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10.1 The Parties will use their best efforts to negotiate in good faith and settle any dispute that may arise out of or relate to this Agreement or any breach of it.
10.2 If any such dispute cannot be settled amicably through ordinary negotiations between the Parties, or either or both is or are unwilling to engage in this process, either Party may propose to the other in writing that structured negotiations be entered into with the assistance of a fully accredited mediator before resorting to litigation.
10.3 If the Parties are unable to agree upon a mediator, or if the mediator agreed upon is unable or unwilling to act and an alternative mediator cannot be agreed, any party may within 14 days of the date of knowledge of either event apply to LawBite to appoint a mediator under the LawBite Mediation Procedure.
10.4 Within 14 days of the appointment of the mediator (either by mutual agreement of the Parties or by LawBite in accordance with their mediation procedure), the Parties will meet with the mediator to agree the procedure to be adopted for the mediation, unless otherwise agreed between the parties and the mediator.
10.5 All negotiations connected with the relevant dispute(s) will be conducted in confidence and without prejudice to the rights of the Parties in any further proceedings.
10.6 If the Parties agree on a resolution of the dispute at mediation, the agreement shall be reduced to writing and, once signed by the duly authorised representatives of both Parties, shall be final and binding on them.
10.7 If the Parties fail to resolve the dispute(s) within 60 days (or such longer term as may be agreed between the Parties) of the mediator being appointed, or if either Party withdraws from the mediation procedure, then either Party may exercise any right to seek a remedy through arbitration by an arbitrator to be appointed by LawBite under the Rules of the LawBite Arbitration Scheme.
10.8 Any dispute shall not affect the Parties’ ongoing obligations under the Agreement.
10.9 The English courts have the only right to hear claims related to our site, and all disputes are governed by English law.
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11. OFFERS
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11.1 20% off festival offer. Offer only available to attendees of the relevant festival who are in possession of the 20% off flyer. Offer entitles client to 20% off Andy Downs' current coaching fees. Please check current fees with Andy Downs. Offer only applies to coaching packages and manifestation programme. Offer not valid for workshops. Andy Downs has the right to terminate this offer at any time.
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12. ACCOUNTS
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12.1 Certain parts of My Website may require an Account in order to access them.
12.2 You may not create an Account if you are under 18 years of age.
12.3 When creating an Account, the information you provide must be accurate and complete. If any of your information changes at a later date, it is your responsibility to ensure that your Account is kept up-to-date.
12.4 I [require] OR [recommend] that you choose a strong password for your Account, consisting of a combination of lowercase and uppercase letters, numbers and symbols. It is your responsibility to keep your password safe. [You must not share your Account with anyone else.] If you believe your Account is being used without your permission, please contact me immediately at hello@andydowns.com.
12.5 I will not be liable for any unauthorised use of your Account.
12.6 You must not use anyone else’s Account [without the express permission of the User to whom the Account belongs].
12.7 Any personal information provided in your Account will be collected, used, and held in accordance with your rights and my obligations as set out in my Privacy Policy which can be viewed here.
12.8 If you wish to close your Account, you may do so at any time. Closing your Account will result in the removal of your information. Closing your Account will also remove access to any areas of My Site requiring an Account for access. To close your Account please email me at hello@andydowns.com.
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13. HEALTH AND RESULTS DISCLAIMER
13.1 Without limiting the generality of the foregoing, the information and content provided on or through My Website, Services, Courses, Products, and Company Content (collectively, the “Materials”) are provided for education and informational purposes only, without any express or implied warranty of any kind, including warranties of accuracy, completeness, or fitness for any particular purpose.
13.2 I am not a licensed health professional, health care provider, or financial consultant.
13.3 The Materials are prepared for general information purposes only and not designed as a treatment for any condition or ailment or a guarantee of any results.
13.4 The Materials are not a substitute for advice, diagnosis, and/or treatment by a licensed and/or qualified professional under the local laws of your jurisdiction. You are urged and advised to consult with such professional(s) before undertaking any health, diet, or lifestyle changes, including but not limited to, purchasing or using any Course, Products, or Services, or starting or discontinuing any treatments or medications.
​14. INFORMATION ABOUT COOKIES
​Our cookies policy can be found here.
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15. CONTACT ME
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Please email me at hello@andydowns.com
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